Privacy Policy

Last updated: 10 July 2026

This Privacy Policy explains how Argent Landscape Garden Designs collects, uses and protects any personal information you provide when using this website or contacting us about our services.

Argent Landscape Garden Designs is committed to handling personal information with care and respect.

Information we collect

We may collect the following information when you complete a contact form, send an email or make an enquiry:

Name
Email address
Telephone number
Address or general location of the garden
Information about your garden, project or enquiry
Any other information you choose to provide

If this website uses an online form, such as Google Forms, the information you submit may also be processed by that service.

How we use your information

We use your information to:

Respond to your enquiry
Discuss your garden or project
Arrange consultations or visits
Prepare quotes, proposals or design information
Provide agreed services
Keep basic business records

We do not sell your personal information.

Legal basis for using your information

We use your personal information because it is necessary to respond to your enquiry, provide services you have requested, or manage our business relationship with you.

In some cases, we may also need to keep certain information for legal, accounting or record-keeping purposes.

How long we keep your information

We only keep personal information for as long as reasonably necessary.

Enquiry information may be kept for a reasonable period in case you wish to return to the project later. Client records may be kept for longer where needed for business, legal or accounting purposes.

Sharing your information

We do not share your personal information unless it is necessary to provide a service, respond to your request, or meet a legal obligation.

Where appropriate, limited information may be shared with trusted third parties such as contractors, suppliers or professional advisers, but only where relevant to your project.

Cookies and website data

This website may use cookies or similar technologies to help the website work properly, understand how visitors use the site, or improve the user experience.

If non-essential cookies are used, you may be asked to accept or manage them when visiting the website.

How we protect your information

We take reasonable steps to keep personal information secure and to protect it from unauthorised access, loss or misuse.

Your rights

You may have the right to ask for a copy of the personal information we hold about you, to ask for corrections, or to ask us to delete information where appropriate.

To make a request, please contact:

Email: gabrielle@argentgardendesigns.co.uk
Phone: +44 7887 812346

If you are unhappy with how your information is handled, you can contact us first so we can try to resolve the matter.

You also have the right to contact the Information Commissioner’s Office, the UK regulator for data protection.

Contact

If you have any questions about this Privacy Policy, please contact:

Argent Landscape Garden Designs
Email: gabrielle@argentgardendesigns.co.uk
Phone: +44 7887 812346

Terms and Conditions

Last updated: 10 July 2026

These Terms and Conditions apply to the use of this website and to enquiries made through Argent Landscape Garden Designs.

By using this website or contacting us about our services, you agree to these terms.

About Argent Landscape Garden Designs

Argent Landscape Garden Designs provides garden design, planting advice and related support for new and existing gardens.

Services may include concept garden designs, planting plans, plant sourcing, construction details, project monitoring and aftercare advice.

Website information

The content on this website is provided for general information only.

We aim to keep the information accurate and up to date, but we cannot guarantee that all website content will always be complete, current or free from error.

Enquiries

Submitting an enquiry through the website does not create a contract or guarantee availability.

We will respond to enquiries as soon as reasonably possible. Any services, fees, timescales and project details will be agreed separately in writing.

Consultations and services

The scope of work will be discussed and agreed before any paid work begins.

This may include the type of service required, design work, site visits, planting advice, drawings, project monitoring, aftercare advice, fees and expected timescales.

Any changes to the agreed scope may affect the price or timescale.

Quotes and payments

Quotes are based on the information available at the time they are prepared.

A quote may change if the project brief changes, if additional work is requested, or if new site information becomes available.

Payment terms will be confirmed in writing before work begins.

Client responsibilities

Clients are responsible for providing accurate information about the garden, site conditions, access, boundaries, services, restrictions and any relevant permissions.

Clients are also responsible for ensuring safe and reasonable access to the site where visits are required.

Plants, materials and suppliers

Plant and material availability may vary depending on season, supplier stock and growing conditions.

Where plant sourcing or supplier recommendations are provided, we will take reasonable care, but final availability, pricing and delivery may be outside our control.

Contractors and implementation

Unless agreed otherwise in writing, Argent Landscape Garden Designs is not responsible for construction, installation or contractor work carried out by third parties.

Where project monitoring is provided, it is intended to support the design process and help with continuity. It does not replace the responsibilities of contractors, landscapers or other professionals carrying out the work.

Design work and copyright

All drawings, plans, written materials and design work created by Argent Landscape Garden Designs remain the intellectual property of Argent Landscape Garden Designs unless agreed otherwise in writing.

Clients may use the design materials for their own garden project. They may not copy, reproduce, sell or use them for other projects without written permission.

Cancellations

Cancellation terms will be agreed in writing where relevant.

If work has already started, charges may apply for time spent, site visits completed, design work prepared, or costs already incurred.

Limitation of liability

We take reasonable care in providing our services and advice.

However, gardens are living spaces and may be affected by weather, soil conditions, drainage, pests, disease, plant establishment, maintenance and other factors outside our control.

Argent Landscape Garden Designs is not responsible for losses caused by incorrect information provided by the client, third-party work, lack of maintenance, extreme weather or circumstances beyond reasonable control.

Nothing in these terms excludes liability where it would be unlawful to do so.

Links to other websites

This website may include links to third-party websites or services. We are not responsible for the content, privacy practices or reliability of those websites.

Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be available on this website.

Contact

For questions about these Terms and Conditions, please contact:

Argent Landscape Garden Designs
Email: gabrielle@argentgardendesigns.co.uk
Phone: +44 7887 812346

Page updated

Google Sites

Report abuse